Bill Quiseng

MAY 8, 2017

He examines the evolution of how organizations connect with their customers and how smaller and midsized businesses are finding ways to compete for customers with larger players in their space through the 4 C’s of customer information. Oh, and don’t forget the infamous rolodex, the original CRM. Consistency.

CRM 98

CRM Customer Relationship Management Customer relationships Social Media 98

Service Untitled

OCTOBER 25, 2010

Service Untitled The blog about customer service and the customer service experience. From there an organization could concentrate on potential new sales, support, and marketing strategies to retain customers and find new ones. Still positive consumers like me are potential customers. Networking.

CRM 44

CRM Social Media Customer Relationship Management Customer relationships 44

SurveySensum

JULY 14, 2020

He is an author of Moments of Magic®, The Loyal Customer, The Cult of the Customer, The Amazement Revolution, Amaze Every Customer Every Time, Be Amazing or Go Home, and The Convenience Revolution and a creator of a customer service training program, Customer Focus , aiming to help clients build a customer service culture and loyalty mindset.

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132