2009 Consumers Customer Care Customer Service Strategies 
Service Untitled
NOVEMBER 6, 2009
Service Untitled The blog about customer service and the customer service experience. Depending on the type of company, it can be pretty time consuming to deal with a large number of escalations and it can definitely distract from dealing with day-to-day issues that managers normally have to deal with.
CX Journey
JANUARY 11, 2018
Today’s savvy consumers have a variety of options when it comes to engaging with your brand. From desktop and laptop computers to tablets and smartphones and even brick and mortar stores, the customer journey is more complicated than ever. Customers get better experiences, while businesses acquire and retain more customers.
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