Remove 2009 Remove Blog Remove Customer Engagement Remove Customer Experience Professionals
article thumbnail

Top 30 Customer Service Experts to Follow in 2022

SmartKarrot

Adam Toporek is a globally-recognized keynote speaker on customer experience. He is known for his ability to help firms reimagine their customer care. He is the owner of CTS Service Solutions, a customer experience firm that grew out of his blogCustomers That Stick.’ Adrian Swinscoe. Annette Franz.

article thumbnail

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Adam Toporek is an internationally-recognized Customer Experience Expert, Keynote Speaker, and Customer Service Trainer who helps organizations transform their relationships with their customers through better strategy, training, and communication. LinkedIn : [link]. Website : [link]. LinkedIn : [link]. Website : [link].

article thumbnail

The Future of Customer Experience Calls Urgently for a Significant Shift

ClearAction

. “Only 13% of marketers feel they are fully implementing customer revenue-producing strategies and engaging differently, including driving deeper relationships, collaborating across stakeholders and leveraging data to uncover new opportunities and options for engagement.” Faulty CXM Trajectory.