Amity

MAY 5, 2016

Customer Health Score. Net Promoter Score. — Adrian McEwen (@amcewen) November 22, 2006. — Tom Coates (@tomcoates) December 6, 2006. RosettaStone selected Parature; we deliver multi-channel #customerservice & realize the importance of #customersuccess [link]. Net Promoter Score.

Net Promoter Score 57

Net Promoter Score Customer Success Multi-Channel Customer Retention 57

SurveySparrow

NOVEMBER 6, 2020

Collect feedback from any part of the world using multi-language surveys option. Businesses can create multi-page form if you are sending a long-form that might take up a lot of time. Allows for omni-channel distribution of surveys via SMSes, in-app surveys, emails, etc. Reach your audience through different channels.

Omni-Channel 45

Omni-Channel Survey Multi-Channel Effort Score 45

Grade.us

JUNE 2, 2020

Alternatively, you’re actively listening to unhappy customers so you can solve their problems, improve your own business, and illuminate a channel of open communicate. Create and customize multi-channel auto-request campaigns to maximize the reviews you receive. Net promoter scores. Core products.

Software 47

Software Management Net Promoter Score Multi-Channel 47

Beyond Philosophy

JUNE 4, 2015

From Products to Customers to the Human Spirit, noted marketing scholar Philip Kotler recognized that the new model for organizations was to treat customers not as mere consumers but as the complex, multi-dimensional human beings that they are. Is communication, and are marketing efforts, omni-channel, micro-segmented and even personalized?

Financial 60

Financial Omni-Channel Airlines Multi-Channel 60