ShepHyken

JANUARY 31, 2020

Gen Z- born from 2005 to present. Known as big spenders (since they have the highest disposable income among the generations), they value brand loyalty but also reported to be more willing to try out new products. Matures- born before 1945. Baby Boomers- born between 1946 and 1964. Gen X- born between 1965 and 1981. Generation X.

Customer Service 112

Customer Service Social Media Entertainment Guidelines 112

ShepHyken

JANUARY 31, 2020

Gen Z- born from 2005 to present. Known as big spenders (since they have the highest disposable income among the generations), they value brand loyalty but also reported to be more willing to try out new products. Matures- born before 1945. Baby Boomers- born between 1946 and 1964. Gen X- born between 1965 and 1981. Generation X.

Customer Service 107

Customer Service Social Media Entertainment Guidelines 107

Michelli Experience

OCTOBER 16, 2015

Businesses deciding to implement a new customer service channel must consider a variety of factors before making a choice. Like implementing a new customer service platform , opening a new service channel requires significant investments of time and money; the return on which can be difficult to predict.

Customer Service 100

Customer Service Software Survey Customers 100