ShepHyken

JANUARY 31, 2020

Gen Z- born from 2005 to present. Known as big spenders (since they have the highest disposable income among the generations), they value brand loyalty but also reported to be more willing to try out new products. Matures- born before 1945. Baby Boomers- born between 1946 and 1964. Gen X- born between 1965 and 1981.

Customer Service 112

Customer Service Social Media Entertainment Guidelines 112

ShepHyken

JANUARY 31, 2020

Gen Z- born from 2005 to present. Known as big spenders (since they have the highest disposable income among the generations), they value brand loyalty but also reported to be more willing to try out new products. Matures- born before 1945. Baby Boomers- born between 1946 and 1964. Gen X- born between 1965 and 1981.

Customer Service 107

Customer Service Social Media Entertainment Guidelines 107

Michelli Experience

OCTOBER 16, 2015

Companies that target customers in the middle age ranges, for example, report great success with their live chat channels. an online car accessories company, has offered live chat since 2005. His customers are mostly men between the ages of 35 and 55. There are, however, some outliers.

Customer Service 100

Customer Service Software Survey Customers 100