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Leveraging NPS to Drive Revenue and ROI

SurveySensum

NPS drives revenue growth: In 2005, the London School of Economics conducted a study on customer advocacy as business growth. Engage with them through personalized communication, and exclusive offers to show your appreciation for their loyalty. This could be in the form of social media posts, blog articles, videos, or infographics.

NPS 52
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The Whirlpool Washing Machine whitewash

Helen Dewdney

And yet again, the company is already behaving poorly in its communications with its customers. Do not waste much time ranting on social media. Use the Tips for effective complaining and the bestselling book How to Complain: The Essential Consumer Guide to Getting Refunds, Redress and Results!

Retail 39
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The Whirlpool Washing Machine whitewash

Helen Dewdney

And yet again, the company is already behaving poorly in its communications with its customers. Do not waste much time ranting on social media. Use the Tips for effective complaining and the bestselling book How to Complain: The Essential Consumer Guide to Getting Refunds, Redress and Results!

Retail 39
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Google Local Guides: Become the Neighborhood Expert Your Community Deserves

Grade.us

Automatically share your best reviews on your website and social media. Pro-Tip: For creative local search firms, having your photo featured on a prospective client’s business listing would be an excellent opportunity to establish your authority as a local search expert and get your foot in the door. Get Started.

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This is What Exceptional Customer Service Looks Like In 2018

Comm100

In a way, each whipped the customer service industry into a frenzy when they came about, prompting the sale of products that would help companies remain relevant by establishing more and more ways of communicating with customers. Recommended for you: Get Ready for The Shopping Season with These 10+ Tips. Source: Business Insider.