CX Predictions and Tips for 2017
Clicktools
JANUARY 6, 2017
What does this year have in store in the world of feedback, customer service, and customer experience? Your customers born between 1982 and 2004 is now about 25% of the total population. Your feedback and CX efforts must be geared to meet the expectations of this tech savvy and attention-limited group. And be nice.
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