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Part 3: B2B Customer Support Transformation Imperatives

Team Support

This blog series aims to break down the main principles of the new comprehensive study of the Support industry that is now available for download. Part 1 explores the transition of support from a reactive transactional model to a more proactive and preventive approach. offer electronic-only support contact methods.

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How to Claim Your Yelp Business Page

ReviewTrackers

Founded in 2004, San Francisco-based Yelp has collected approximately 171 million crowd-sourced reviews of businesses in a wide range of categories, from restaurants and hotels to dentists, boutiques, and mechanics. Website and contact e-mail. Understand your Yelp metrics. . Download the Yelp for Business App. .

How To 92
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How to Claim Your Yelp Business Page

ReviewTrackers

Founded in 2004, San Francisco-based Yelp has collected approximately 171 million crowd-sourced reviews of businesses in a wide range of categories, from restaurants and hotels to dentists, boutiques, and mechanics. Website and contact e-mail. Understand your Yelp metrics. . Download the Yelp for Business App. .

How To 50
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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

At Storyminers, we are grateful for the acknowledgement, and we realize the real credit goes to the professionals on the front lines of the daily challenge to win support for the ideas that will positively change companies and deliver more value to customers. She has served clients as an independent consulting partner since 2004.

article thumbnail

Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

At Storyminers, we are grateful for the acknowledgement, and we realize the real credit goes to the professionals on the front lines of the daily challenge to win support for the ideas that will positively change companies and deliver more value to customers. She has served clients as an independent consulting partner since 2004.