Magellan Solutions

NOVEMBER 7, 2023

This setup works well for Microsoft, a leading vendor of computer systems and cloud services. They first delegated their technical support in India as early as 2004. This is where outsourcing inbound calls and other administrative tasks to accommodate the spike in demand comes in.

Call Center 52

Call Center Competitive Advantage Financial Software 52

Storyminers

JULY 6, 2020

s first ever brand office, where she garnered major corporate awards as the vice president/general manager of brand and strategy. She has served clients as an independent consulting partner since 2004. To apply a science-based approach to improving the customer experience, Martha Brooke founded Interaction Metrics in 2004.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

s first ever brand office, where she garnered major corporate awards as the vice president/general manager of brand and strategy. She has served clients as an independent consulting partner since 2004. To apply a science-based approach to improving the customer experience, Martha Brooke founded Interaction Metrics in 2004.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

Magellan Solutions

FEBRUARY 24, 2022

Ideally, the software should be able to work with your customer relationship management (CRM) system. To boost customer engagement and grow your client’s base, their personnel go through months of cross-training in telemarketing, sales lead generation, and demand development.

Social Media 40

Social Media B2B B2C Sales 40