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Does AI Mean the End for Contact Centres or Simply Higher Levels of Customer Care?

CSM Magazine

AI is expected to take over around 38% of US jobs by the year 2030. And in the UK Up to 30 per cent of UK jobs are at risk of being taken over by robots and Artificial Intelligence by the early 2030s, according to PwC. which she founded in October 2004 and grew into a global SaaS solutions provider for Intellectual Asset Management.

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Brand Move Roundup – October 2, 2020

C Space

But it’s become clear that the current climate is one of near-perpetual disruption, so we decided to keep on telling the stories of inspiring brand leadership and strategy amid the latest crises in an anxious world. Divesting from all meaningful exposure in fossil fuels by 2030. ?

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