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Basics of NPS & It’s Impacts on Baseline Performance?

SurveySensum

In 2003, a loyalty consultant Fred Reichheld proposed a simple method to measure customer loyalty, called the Net Promoter Score® (NPS®) system. The success of NPS lies in the fact that your current customers stay with your brand while helping you get more business year on year. Long term association with your brand.

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Celebrating 10 Years of the Lithosphere!

Lithium

Candidly, we launched our very own community instance too early! From its inception, Lithium worked with huge brands, and so their huge communities were wildly successful. I would tell them, “ ask me on the community, and I will answer you there. Some would say that I’m still kind of a web 1.0 I’ll wear that web 1.0

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Celebrating 10 Years of the Lithosphere!

Lithium

Candidly, we launched our very own community instance too early! From its inception, Lithium worked with huge brands, and so their huge communities were wildly successful. I would tell them, “ ask me on the community, and I will answer you there. Some would say that I’m still kind of a web 1.0 I’ll wear that web 1.0

article thumbnail

Celebrating 10 Years of the Lithosphere!

Lithium

Candidly, we launched our very own community instance too early! From its inception, Lithium worked with huge brands, and so their huge communities were wildly successful. I would tell them, “ ask me on the community, and I will answer you there. Some would say that I’m still kind of a web 1.0 I’ll wear that web 1.0

article thumbnail

Celebrating 10 Years of the Lithosphere!

Lithium

Candidly, we launched our very own community instance too early! From its inception, Lithium worked with huge brands, and so their huge communities were wildly successful. I would tell them, “ ask me on the community, and I will answer you there. Some would say that I’m still kind of a web 1.0 I’ll wear that web 1.0

article thumbnail

Celebrating 10 Years of the Lithosphere!

Lithium

Candidly, we launched our very own community instance too early! From its inception, Lithium worked with huge brands, and so their huge communities were wildly successful. I would tell them, “ ask me on the community, and I will answer you there. Some would say that I’m still kind of a web 1.0 I’ll wear that web 1.0

article thumbnail

Celebrating 10 Years of the Lithosphere!

Lithium

Candidly, we launched our very own community instance too early! From its inception, Lithium worked with huge brands, and so their huge communities were wildly successful. I would tell them, “ ask me on the community, and I will answer you there. Some would say that I’m still kind of a web 1.0 I’ll wear that web 1.0