SurveySensum

JULY 17, 2023

This ultimately leads to increased customer satisfaction and loyalty, resulting in a competitive edge in the retail industry. Let me give you a picture of an ideal customer journey. Well, yes because brands don’t pay attention to all the important touchpoints in a customer’s journey. But how to implement it?

Retail 52

Retail Strategy Customer Experience Sports 52

SurveySensum

JULY 17, 2023

This ultimately leads to increased customer satisfaction and loyalty, resulting in a competitive edge in the retail industry. Let me give you a picture of an ideal customer journey. Well, yes because brands don’t pay attention to all the important touchpoints in a customer’s journey. But how to implement it?

Retail 52

Retail Strategy Customer Experience Sports 52

GlowTouch

APRIL 16, 2021

Millennial, Gen Z, and even Gen X customers have this habit of expecting and wanting more. They are looking for a customer journey that is seamless from start to finish. So, if you’re selling software over the internet, then logic demands that customer service be electronically-based, too.

Industry 52

Industry Trends Software Return on Investment 52