Kerry Bodine

APRIL 30, 2019

And while Friendster (founded in 2002) paved the way for Myspace, and Myspace (founded in 2003) paved the way for our current social media giants, neither deserve credit in my book for sparking the customer experience discipline. This, in turn, created more kindling for the social network customer experience conflagration.

Net Promoter Score 149

Net Promoter Score Customer Experience Social Media NPS 149

Kerry Bodine

APRIL 30, 2019

And while Friendster (founded in 2002) paved the way for Myspace, and Myspace (founded in 2003) paved the way for our current social media giants, neither deserve credit in my book for sparking the customer experience discipline. This, in turn, created more kindling for the social network customer experience conflagration.

Net Promoter Score 149

Net Promoter Score Customer Experience Social Media NPS 149

GlowTouch

OCTOBER 16, 2020

Chat support also enables companies to automate services and provide a more guided user experience. It also archives conversations, which is useful for future customer inquiries and provides insights on buyer behavior, complaints, motivations, and expectations. There are also some drawbacks. About GlowTouch.

Company 52

Company Social Media How To Chatbots 52

Kerry Bodine

APRIL 30, 2019

And while Friendster (founded in 2002) paved the way for Myspace, and Myspace (founded in 2003) paved the way for our current social media giants, neither deserve credit in my book for sparking the customer experience discipline. This, in turn, created more kindling for the social network customer experience conflagration.

Net Promoter Score 47

Net Promoter Score Customer Experience Social Media NPS 47