Remove 2002 Remove Customer Expectations Remove Interaction Remove User Experience
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3 Events Paved The Path For The Customer Experience Discipline

Kerry Bodine

And while Friendster (founded in 2002) paved the way for Myspace, and Myspace (founded in 2003) paved the way for our current social media giants, neither deserve credit in my book for sparking the customer experience discipline. This, in turn, created more kindling for the social network customer experience conflagration.

article thumbnail

3 Events Paved The Path For The Customer Experience Discipline

Kerry Bodine

And while Friendster (founded in 2002) paved the way for Myspace, and Myspace (founded in 2003) paved the way for our current social media giants, neither deserve credit in my book for sparking the customer experience discipline. This, in turn, created more kindling for the social network customer experience conflagration.

article thumbnail

3 Events Paved The Path For The Customer Experience Discipline

Kerry Bodine

And while Friendster (founded in 2002) paved the way for Myspace, and Myspace (founded in 2003) paved the way for our current social media giants, neither deserve credit in my book for sparking the customer experience discipline. This, in turn, created more kindling for the social network customer experience conflagration.