2002, Contact Center, First Call Resolution and Management

GlowTouch Recognized for Excellence

GlowTouch

AUGUST 20, 2021

An independent assessment of overall provider capabilities focused on its Top Customer References and top area of provided service in Customer Relationship Management. ” About GlowTouch GlowTouch is a privately held and WBENC-certified, woman-owned enterprise, founded in 2002.

First Call Resolution

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5 Keys to Solving the Root Causes of Support Tickets

GlowTouch

JULY 13, 2020

Any operations manager in a customer support center will say that support tickets are one of the biggest cost variables that a company must face, in terms of both volume and duration. Our team of experienced customer support experts at GlowTouch would be happy to help you dig through the details of optimized first-call resolution.

First Call Resolution

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Customer Experience Update

GlowTouch Recognized for Excellence

5 Keys to Solving the Root Causes of Support Tickets

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