article thumbnail

GlowTouch Listed on 2022 Customer Experience Management (CXM) PEAK Matrix®

GlowTouch

GlowTouch is an Aspirant in the consulting giant’s annual compilation of outsourcing excellence and follows another year of ushering in new clients and opening additional contact center locations. We provide personalized, omnichannel contact center, business processing, and technology outsourcing solutions to clients around the world.

article thumbnail

How to Future-Proof Your Contact Center: Part 1 – The Right Technology

Oracle

In a recent webinar series, Daniel Foppen of Oracle’s CX Service Strategy along with 4 leading service professionals from BISSELL, Pier 1 Imports, Smiths Medical, and Elsevier discuss advanced contact center functionality and how they have future-proofed their respective contact centers.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Diya Systems Receives Best IT Exporter Award

GlowTouch

Accepting the award from FKCCI officials and Shri Jagadish Shettar, Karnataka’s Minister for Large and Medium-scale Industries, was Diya Systems’ Project Manager, Santhosh Karthik U. GlowTouch provides personalized contact center, business processing, and technology outsourcing solutions to clients around the world.

System 98
article thumbnail

GlowTouch LLC Earns Recognition in Everest Group’s 2021 CXM PEAK Matrix®

GlowTouch

Newest member ranked alongside the industry’s most innovative and well-established customer experience management solution providers LOUISVILLE, Ky., Along with contact center agents and supervisors, there are also software engineers and full-stack web developers who provide outsourced technology services.

article thumbnail

GlowTouch Enhances Senior Leadership with New Addition and Executive Promotion

GlowTouch

(October 21, 2020) – GlowTouch Technologies , an emerging leader in global contact center and technology outsourcing solutions, is pleased to announce recent changes to its key leadership positions. One area of immediate focus is to establish and manage the expansion of nearshore operations in Latin America.

article thumbnail

GlowTouch Technologies Announces the Addition of Two New Executives

GlowTouch

July 29, 2020) – GlowTouch Technologies , an emerging leader in global contact center and technology outsourcing solutions, announces the addition of new executives to support company growth and expansion. Founded in 2002, its 1,800 employees deliver operational excellence with high-touch engagement. FOR IMMEDIATE RELEASE.

article thumbnail

GlowTouch Announces Partnership With Department of Defense

GlowTouch

. “A salute is a gesture of respect and acknowledgment, and we want to provide a measure of both with this program,” said Keshia Swan, Corporate Social Responsibility and Impact Sourcing Manager. About GlowTouch GlowTouch is a privately held and WBENC-certified, woman-owned enterprise, founded in 2002.