GlowTouch

APRIL 24, 2020

Share this entry Share on Facebook Share on Twitter Share on Pinterest Share on LinkedIn Share by Mail 7 Reasons Why Outsourcing Customer Support Can Give You a Competitive Advantage. Founded in 2002, our 1,700 employees deliver for our clients by combining operational excellence with high-touch engagement. Tonya Morgan.

Competitive Advantage 52

Competitive Advantage Effort Score Return on Investment Resources 52

GlowTouch

OCTOBER 16, 2020

Share this entry Share on Facebook Share on Twitter Share on Pinterest Share on LinkedIn Share by Mail How to Train an Elite, Efficient, Effective Support Team. Customer care is a competitive advantage. How you treat your clients determines if they stay or if they go to your competitors. Tonya Morgan.

Training 52

Training How To Contact Center Return on Investment 52

GlowTouch

AUGUST 13, 2020

Companies that seriously investigate the possibilities associated with impact sourcing initiatives frequently find themselves at a competitive advantage compared to their industry peers. Founded in 2002, our 1,800 employees deliver for our clients by combining operational excellence with high-touch engagement. Tonya Morgan.

Competitive Advantage 52

Competitive Advantage Return on Investment Contact Center Omni-Channel 52

GlowTouch

OCTOBER 15, 2020

An Edge Over the Competition. There is also a second competitive advantage found in impact sourcing – workforce productivity. Founded in 2002, our 1,800 employees deliver for our clients by combining operational excellence with high-touch engagement. It’s a dollars and cents (sense?) Tonya Morgan.

Contact Center 52

Contact Center Return on Investment Competitive Advantage Study 52

GlowTouch

DECEMBER 4, 2020

Not to mention, choosing the right customer service vendor can give your company a competitive advantage and allow you to focus on the core of your business and product. Founded in 2002, our 1,800 employees deliver operational excellence with high-touch engagement. Tonya Morgan.

Customer Satisfaction 52

Customer Satisfaction Return on Investment Competitive Advantage Transportation 52

GlowTouch

JUNE 18, 2020

A Competitive Advantage. We’ve already discussed the cost saving aspect of this strategy, which in itself constitutes a major advantage. Founded in 2002, our 1,700 employees deliver for our clients by combining operational excellence with high-touch engagement. Tonya Morgan.

Return on Investment 52

Return on Investment Competitive Advantage Contact Center Omni-Channel 52