2002 Call Recording Feedback Multi-Channel 
Magellan Solutions
JULY 15, 2021
They helped the organization listen to call recordings. That way, they made some changes based on prospects’ feedback. Until they perfectly refined their calling strategy to maximize positive results. The company has been operating since 2002. Company’s Background. Challenges. Challenges.
Kustomer
JANUARY 14, 2021
He says, “So when you think about your support as a business and how you’re enabling your customer, educating your customer and supporting your customer, you have to do that through many different lenses, through many different channels.” And you drive consistency for those channels. Are we sharing the same message? Ed Porter: (08:12).
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