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How NPS was pioneered at Intuit & Sprint, with Brian Andrews – CB46

Customer Bliss

Brian worked at Intuit from 2002 to 2013, ultimately serving as VP of Customer Experience and Business Excellence. (He While at Intuit, Brian won CEO Leadership Awards in 2007 and 2009, as well as Scott Cook Innovation Awards in 2006 and 2008. They’d want to know what was happening in sales, marketing, leads. About Brian.

NPS 163
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Live Chat for Higher Education – The Ultimate 101 Guide

Comm100

out of 5 CSAT score, and positive feedback from live chat engagements that feel personal and genuine. With so many options available, we’ve selected five of the best university live chat solutions on the market: 1. Article by Kate Rogerson Kate is the Content Marketing Specialist at Comm100.

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Are Reviews More or Less Important During the COVID-19 Pandemic?

Grade.us

Are they more important as local businesses are shuttered across the world and marketers are having to be creative in how they keep their businesses afloat? If you’re an experienced marketer or regular reader, you’re already familiar with the incredible impact reviews can have on your business and your clients.