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11 Contact Center Technologies to Boost Customer Satisfaction

TechSee

Contact Centers appreciate: “We got our customer support sorted the day we started using Casengo to manage emails and social media posts.” Contact Centers appreciate: Enchant enables better collaboration of support teams making sure nothing falls through the cracks. and cloud-based call center offerings.

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Twenty Three Influencers in Field Service Management to Follow in 2023

TechSee

Mark produced and led global customer experience programs leveraging NPS and a closed-loop process improvement at multiple companies. link] Scott VerBracken, VP Automotive Services Scott began his career with AAA ACG (The Auto Club Group) in 2001. She is responsible for an over $300M operating budget, supporting over 350K SKUs.