Oracle

MAY 4, 2018

In 2001, he was training with the Los Angeles Dodgers when he ended his career due to an injury. Retail and consumer packaged goods (CPG) sectors are facing market fragmentation. Retail and consumer packaged goods (CPG) sectors are facing market fragmentation. What can businesses learn from this story?

Customer Service 40

Customer Service Customer Experience Sports Poor Customer Service 40

Eptica

MARCH 31, 2016

Author: Dharmesh Ghedia With an increasing amount of our time spent online, company websites are now more often than not the first port of call for consumers looking for information from brands. Being able to find answers to their questions quickly is therefore a vital part of the customer experience.

Self Service 48

Self Service Customer Service Entertainment Fashion 48

PeopleMetrics

JANUARY 28, 2021

I joined in 2001 when I started the company on January 26, 2001 - so it's 20 years today the company was founded. Audrey Squaresky: I'm Audrey Squaresky - I'm the Director of Customer Experience here at PeopleMetrics. Madeline: Alright, so Sean - you have been here from the very very beginning in 2001.

Feedback 62

Feedback Customer Experience ROI Industry 62