Oracle
MAY 4, 2018
In 2001, he was training with the Los Angeles Dodgers when he ended his career due to an injury. It’s not enough to be a “name” company or brand: customer conversations control the story. That’s why customer service teams can seem like the underdog of American business.
Eptica
MARCH 31, 2016
Author: Dharmesh Ghedia With an increasing amount of our time spent online, company websites are now more often than not the first port of call for consumers looking for information from brands. Being able to find answers to their questions quickly is therefore a vital part of the customer experience.
PeopleMetrics
JANUARY 28, 2021
I joined in 2001 when I started the company on January 26, 2001 - so it's 20 years today the company was founded. Audrey Squaresky: I'm Audrey Squaresky - I'm the Director of Customer Experience here at PeopleMetrics. Madeline: Alright, so Sean - you have been here from the very very beginning in 2001.
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