CSM Magazine

AUGUST 3, 2021

Manu Steijaert, McDonald’s Executive Vice President and Global Chief Customer Officer. McDonald’s Corporation has appointed Manu Steijaert, a McDonald’s veteran, as its first Global Chief Customer Officer. He will be leading a new Customer Experience team.

Chief Customer Officer 52

Chief Customer Officer Touchpoint Leadership Consulting 52

PeopleMetrics

MAY 24, 2018

and Chief Customer Officer 2.0. If you've been collecting customer feedback for a year or so, you'll get strategies for ramping it up. Sean has over 20 years of experience helping companies measure and improve the customer experience. Jeanne Bliss , Best-selling Author of Would You Do That To Your Mother?

Feedback 54

Feedback CEM Chief Customer Officer ROI 54

Think Customers

NOVEMBER 4, 2019

A study shows that licensing rates for people under 25 in Victoria, one of Australia’s most densely populated states, had dropped from 77 percent in 2001 to 66 percent in 2015. Power’s data and analytics division, tells CNBC. What’s more, fewer young people are inclined to earn a driver’s license compared to previous generations.

Industry 40

Industry Automotive Chief Customer Officer Transportation 40