Online Experience, Self Service, Survey and Workshop

Customer Experience Digitization: 7 Strategies to Get The Best Results

Lumoa

JULY 17, 2023

Seamless experiences 5. Immersive experiences 7. For example, the CX Trends 2022 report by Zendesk shows that 26% of companies surveyed in 21 countries currently offer AI- and chatbot-guided self-service, with 25% planning to add this capability. Keeping the human touch 3. Personalized digital journey 4.

Customer Experience

Customer Experience Strategy Self Service Chatbots

Brand Move Roundup – May 21, 2020

C Space

MAY 22, 2020

Digital learning and talent management brands Skillsoft and SumTotal held a live global experience for learning, talent, and business leaders virtually this year, after a last-minute dash to turn their usual face-to-face event into an online experience. Clorox products will soon be visible at United’s hubs.

Brands

Brands Travel Hotels Airlines

Customer Experience Update

Customer Experience Digitization: 7 Strategies to Get The Best Results

Brand Move Roundup – May 21, 2020

Webinars

Stay Connected