CSM Magazine

MAY 20, 2020

You can give it away as an ebook, white paper, checklist, or cheat sheet, in exchange for a potential customer’s email address. Implementing a referral program can really help your business’ sales cycle and produce qualified prospects that will boost your sales efforts. Social media marketing.

Strategy 52

Strategy Social Media ROI Sales 52

LiveChat

NOVEMBER 16, 2018

From becoming “friends” with customers via social media to getting inside their pockets via smartphone apps to offering customer support 24 x 7 x 365, businesses have pulled no stops at pleasing the customer in the race for market domination. On the other hand, poor customer service can cost companies dear. is definitely the blog post.

Poor Customer Service 45

Poor Customer Service Call Center Customer Service Representative Customer Care 45

SurveySparrow

MAY 22, 2020

While there is nothing wrong with aggressiveness to get newer clients, not providing the best after-sales service for your existing customers can come to bite you. Push them deeper into the funnel, reduce the degree of sales objections, and paint a picture of what it would be to be your client. 6 Be active on social media.

Strategy 52

Strategy Social Media eBook Conference 52

Bold360

NOVEMBER 30, 2016

From the evolution that created the demand for cross-channel communications – the rise of digital media and mobile tech, such as social media and messaging services – emerges the technology that enables businesses to meet those demands with the same (or better) efficiency they require to keep up with the many customer touch points that exist today.

Chatbots 40

Chatbots Strategy Self Service ROI 40