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The Evolutionary Wave: Six AI Customer Service Solutions Redefining CX

CSM Magazine

Chatfuel offers companies around the world the capacity to increase their potential with the help of tools and features designed to generate leads, prequalify prospects, increase sales, cross-sell products, and grow revenue. Dialogflow can run in over 30 languages, ensuring global reach for your virtual agents.

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Harnessing Social Media as a Contact Centre Channel

CSM Magazine

Empowered agents through AI. By leveraging AI enabled solutions into their business models, businesses will observe immediate ROI through increased employee productivity. About the Author.

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The Definitive Guide to Chat Bot Strategy

Bold360

But beyond streamlining customer service functions, chat bots can also boost sales, enabling customers to place orders via messaging systems much in the same way they’d tell an employee in a brick-and-mortar location what they’re looking for. The Complete Beginner’s Guide To Chatbots (Chatbots Magazine, Medium). Can’t get enough bots?