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Customer loyalty and brand protection define commerce in 2020

LoyaltyPlus

Experts within the retail space have long believed 2020 will be a significant year of development, with loyalty at the core of digital commerce. These include the aviation and tourism sectors, healthcare sectors that are under relentless pressure and retail, manufacturing, among many others.

Loyalty 52
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Customer loyalty and brand protection define commerce in 2020

LoyaltyPlus

Experts within the retail space have long believed 2020 will be a significant year of development, with loyalty at the core of digital commerce. These include the aviation and tourism sectors, healthcare sectors that are under relentless pressure and retail, manufacturing, among many others.

Loyalty 52
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Marketing predictions CMOs need to consider in 2018

Alida

Experts predict marketers will bring martech and adtech together and deploy it in-house to create more seamless customer experiences across touchpoints and channels, while also meeting the demand for transparency across various levels within business. CX goes mobile. Not surprisingly, many CX efforts will be mobile.