Confirmit

OCTOBER 18, 2018

Increasing customer loyalty is a key goal of any business, and contributes greatly towards sustainable growth. By investing in customer retention strategies (e.g. Every business’ VoC nirvana is generating a true and measurable return on investment (ROI) from their VoC program. Learn More. Learn More.

Customer Retention 45

Customer Retention Multi-Channel Net Promoter Score Return on Investment 45

BirdEye

MARCH 24, 2023

It can also help an organization identify the products and markets with a better return on investment and identify which deals to go after first. Market development strategy focuses on the consumer and their journey right from awareness to loyalty and all the strategies employed to ensure they reach that loyalty stage.

Return on Investment 98

Return on Investment Social Media Sales Metrics 98

SurveySensum

APRIL 8, 2024

Authentic engagement with your audience builds community and brand loyalty. Additionally, leveraging email marketing to maintain direct communication with your customers will enhance your relationship with them, fostering loyalty and encouraging repeat business.

Strategy 52

Strategy Social Media Advertising Analytics 52

ChurnZero

MARCH 13, 2020

To learn more about how to unpack the power of the Executive Business Review, register for our webinar on March 31 st at 2 p.m. Upcoming Webinar: Unpacking the Power of the Executive Business Review. But how do you systematically ensure they are maximizing their return on investment? Register now!

Metrics 59

Metrics Customer Success Consulting Return on Investment 59

Thematic

NOVEMBER 13, 2018

With VOC programs, organizations are able to make highly-informed strategic decisions that contribute to a positive return on investment and ultimately an improved customer experience. In the long term, a VOC program can also reduce your internal costs by improving your organizational processes. Improved decision making.

Voice of Customer 101

Voice of Customer Net Promoter Score Effort Score ROI 101