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How Important is Customer Service in Travel and Tourism?

Bold360

Travel and tourism can be difficult areas for retaining customer loyalty, with websites set up exclusively to pit brands against one another on the best deals for hotels and rock-bottom prices on flights. With the average American signed up to 29 loyalty programs and only active in 12, this human element is more essential than ever.

Tourism 56
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Customer loyalty and brand protection define commerce in 2020

LoyaltyPlus

These include the aviation and tourism sectors, healthcare sectors that are under relentless pressure and retail, manufacturing, among many others. LoyaltyPlus believes one of the main aspects to emerge from this global health crisis is that loyalty programs will evolve to match a very different trading environment.

Loyalty 52
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Customer loyalty and brand protection define commerce in 2020

LoyaltyPlus

These include the aviation and tourism sectors, healthcare sectors that are under relentless pressure and retail, manufacturing, among many others. LoyaltyPlus believes one of the main aspects to emerge from this global health crisis is that loyalty programs will evolve to match a very different trading environment.

Loyalty 52