SurveySensum
JUNE 29, 2023
5 Customer Satisfaction Best Practices Understanding Customer Needs and Expectations Personalizing Customer Interactions Delivering Exceptional Customer Service Building Strong Customer Relationships Continuous Improvement and Measurement Conclusion Let’s begin! So, what measures are you taking to hit the bullseye? Don’t know?
Beyond Philosophy
APRIL 6, 2016
Simply put, competitive benchmarking can move a company out of its comfort zone and into measurable improvement and action. They are putting more and more pressure on these companies, in both loyalty programs and the act of shopping and the purchase transaction itself, to provide more personal value.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Beyond Philosophy
APRIL 6, 2016
Simply put, competitive benchmarking can move a company out of its comfort zone and into measurable improvement and action. They are putting more and more pressure on these companies, in both loyalty programs and the act of shopping and the purchase transaction itself, to provide more personal value.
Talkdesk
JULY 31, 2017
What do people measure and use as a leading indicator of customer service? I am a member of their loyalty program, so they greet me, give me a room, and the first thing I do when I get into my room is get on the internet. And that’s where the companies that haven’t focused on customer service have found their businesses eroding.
Talkdesk
JULY 31, 2017
What do people measure and use as a leading indicator of customer service? I am a member of their loyalty program, so they greet me, give me a room, and the first thing I do when I get into my room is get on the internet. And that’s where the companies that haven’t focused on customer service have found their businesses eroding.
Expert insights. Personalized for you.
52 
Let's personalize your content