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Customize Your Customer Experience For Each Generation

Storyminers

How do you customize your customer experience to appeal to various age groups while remaining relevant to all of them? If your business is one that needs to appeal to both younger and older consumers, your best bet is to reach out both online and offline in an attempt to cover all your bases. In-Store and Online Experience.

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How to Customize Your in-Store/Online Customer Experience to Appeal to Different Generations

Storyminers

About 73 percent of traditionalists and 67 percent of baby boomers prefer to interact in a store, while the younger generation takes the opposite approach, with 66 percent of Generation X and 64 percent of millennials preferring to interact online. In-Store and Online Experience. Send Targeted Emails.