article thumbnail

Top 10 Ways to Build a Customer-Centric Organization & Profitable Business

Pretium Solutions

Returning customers and those to whom they refer to your business keep the cash register ringing. Know the lifetime value of your customer. Organizational Accountability is all of the employee handbook-type stuff. Managerial Accountability is how your managers and supervisors hold their direct reports accountable.

article thumbnail

Top 10 Ways to Build a Customer-Centric Organization & Profitable Business

Pretium Solutions

Returning customers and those to whom they refer to your business keep the cash register ringing. Know the lifetime value of your customer. Organizational Accountability is all of the employee handbook-type stuff. Managerial Accountability is how your managers and supervisors hold their direct reports accountable.

article thumbnail

Top 10 Ways to Build a Customer-Centric Organization & Profitable Business

Pretium Solutions

Returning customers and those to whom they refer to your business keep the cash register ringing. Know the lifetime value of your customer. Organizational Accountability is all of the employee handbook-type stuff. Managerial Accountability is how your managers and supervisors hold their direct reports accountable.