InMoment XI

JANUARY 17, 2024

In the dynamic world of hospitality, the ability to manage and enhance the guest experience often spells the difference between those who win and those who get left behind. What is Guest Experience? A positive guest experience involves going beyond basic customer service. Guest experiences impact reputation.

Guest Experience 260

Guest Experience Trends Hospitality Customer Journeys 260

NetBase

MARCH 2, 2020

And wrapping up the day – and each day of this three-stop phase of our tour, we had our own Mike Baglietto , Head of Product Marketing, NetBase Quid and Sam Jones , Senior Sales Director, NetBase Quid present a platform overview of Data Visualization in Action. We can hardly wait to see what’s coming! And it was pretty incredible.

Social Media 60

Social Media Multi-Channel Leadership Entertainment 60

Interactions

JULY 31, 2019

And they want it every single time they visit. Every restaurant dreams of a day when they can make this happen for guests. . With the right technology, like Conversational AI, great guest experience can become a reality. Be consistent or you’ll miss out (on easy sales). A win-win for both restaurants and guests!

Sales 54

Sales Abandon Rate Multi-Channel Wait Times 54