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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Michael Pace – Customer Service Thought Leader, Director of Global Member Services at Virgin Pulse. He has been named as the Top 50 Thought leaders for Design Thinking and the Future of Work by Thinkers360 and Top 20 Gamification Gurus by Rise Global. Jaap Wilms has over two decades of experience in Customer Experience.