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Why Customer Service is Important to Businesses: Top 5 Reasons

ProProfs Chat

To make customer service worse, British Airways replied something straight out of things that you should never say on “Twitter handbook” . Your business accomplishes the goal of a higher ROI, as your customers keep on coming back. By that time, around 76000 users had seen the tweet and it also got featured on Mashable. .

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

She is also a recognized Training Provider for the CCXP Exam, Author of 6 benchmarking studies and 3 handbooks, Professor at UC Santa Cruz Silicon Valley Extension, and serves on the CXPA Board of Directors. He is the author of the best-selling book, ‘People-First Culture’, and the creator of the Team Operating System online course.