delighted

NOVEMBER 20, 2020

Indochino, for example, was very successful as an online fashion marketplace. As we explore further in this guide, an omnichannel strategy is imperative for growing any retail business, however, managing more customer touchpoints can reveal some unique customer experience challenges.

Retail 70

Retail Customer Experience Omni-Channel Effort Score 70

Currency Alliance

APRIL 15, 2024

Plus, many types of points are widely appreciated by customers, and are useful to the brand for scoring different customer actions while influencing behavior. Many loyalty program members will now be accustomed to similar liquidity enhancements, such as exchanging your American Express Membership Rewards Points into Avios or Bonvoy.

Loyalty Programs 52

Loyalty Programs Loyalty Airlines Banking 52

delighted

NOVEMBER 5, 2019

Indochino, for example, was very successful as an online fashion marketplace. As we explore further in this guide, an omnichannel strategy is imperative for growing any retail business, however, managing more customer touchpoints can reveal some unique customer experience challenges.

Retail 40

Retail Customer Experience Omni-Channel Effort Score 40

Currency Alliance

JUNE 16, 2020

The incredible degrees of customer engagement that have been achieved, should inspire and guide the efforts of loyalty marketers in the coming year. Voxi is the ‘youth brand’ of Vodafone, whose highly successful VeryMe rewards program has previously been praised by Currency Alliance. Hybrid points programs.

Loyalty 52

Loyalty Innovation Travel Loyalty Programs 52

Currency Alliance

FEBRUARY 26, 2019

We believe these trends will occupy most brands’ efforts during 2019. Roughly $38B is spent per year on management consultants developing business strategy for clients – not counting the investment of employee time.[i] This sounds remarkably simple, but this action delivered multiple benefits: driving program engagement.

Loyalty 45

Loyalty Strategy Loyalty Programs Hotels 45