Sun.Sep 18, 2022

Why are Organizations Adopting SMS Customer Support?

Comm100

When listing technologies that have shaped the way people communicate, it’s impossible to exclude SMS, or text messaging. 100% of U.S. adults surveyed between ages 18 and 49 say they own a cellphone.

Top 5 Product Feedback Tools to Build World-Class Products

Zonka Feedback

If you search for an app or SaaS product online for any purpose, you will find hundreds of options to choose from. This supply is fueled by the ever-increasing demand for mobile apps and product solutions. Now, this also means that for every product out there, there is an alternative.

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Creating a Frictionless Organization & Better Customer Experiences

Doing CX Right

Bill Price, Best Selling CX Author, says "frictionless has become a strategic necessity." What does frictionless mean? Why care? You'll hear simple steps to remove customer pain points based on learnings from reputable brands. .

August Gawen talks about being a minimalist

Helen Dewdney

August Gawen minimalist. August Gawen is a minimalist, minimalism coach and pioneer of compassionate minimalism. In his mid-twenties August was overcome with severe mental illness and whilst looking for anything that would help, he stumbled across minimalism.

How to Run a Successful Voice of the Customer Program

The Voice of the Customer (VoC) is the core foundation of any successful customer experience program. Download this guide from GetFeedback to learn how you can launch a successful Voice of the Customer program that drives return on investment!