Kate Nasser
JULY 21, 2018
Why must we be nice to difficult unhappy customers who treat us badly? The answer is not what you think! Simple truth from Kate Nasser The People Skills Coach™ for customer service morale. The post Why Be Nice to Angry Unhappy Customers? | #PeopleSkills #CustServ appeared first on KateNasser.com.
Helen Dewdney
JULY 21, 2018
On Thursday 19 July 2018 Virgin quietly released a statement on its website. It announced that it would be removing Drama, Really, Yesterday, Home, Gold, W, Alibi, Dave, Eden and Good Food. This includes +1 and HD channels, as well as On Demand and TV Go content. The situation seems to have arisen because of a failure by Virgin Media and UKTV to reach an agreement on fees to be charged for the television content that UKTV provides to Virgin Media customers.
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