Top Customer Experience Update Customer Experience Design Consumers Content for Sat.Mar 03, 2018

Sat.Mar 03, 2018

What You Can Learn From Doctors About Delivering Bad News to Your Customers

Myra Golden

MARCH 3, 2018

Five years ago my dad needed to have a quadruple bypass, and he needed to have 3 of his heart valves replaced. The surgery came with significant risks. There was a 10 – 15% chance of death during or shortly after surgery. There was a risk of stroke or heart attack during the operation. My father didn’t want to have the surgery – because of the risks, and based on things he was hearing from other people.

Meeting

Meeting Customers Customer Experience Management

Freezing energy problems? Your rights all you need to know

Helen Dewdney

MARCH 3, 2018

Well this is a Winter and a half isn’t it? Quite incredible. It is inevitable that many people will have had energy problems. We just had a bit of emergency with the water tank too! So in exceptional circumstances such as this weather, what are you rights? I think one has to be aware that these are truly out of the ordinary circumstances and to understand that energy companies are not going to be able to get to customers as quickly as they would normally.

Transportation

Transportation Tips Meeting Consumers

Webinars

How Retailers Are Transforming Customer Experiences with Data & AI

Turn Payments Into Personalization: Unlock the Value of Transaction Data

MORE WEBINARS

Sat.Mar 03, 2018

What You Can Learn From Doctors About Delivering Bad News to Your Customers

Freezing energy problems? Your rights all you need to know

Webinars

Stay Connected