The Importance of Empathy, Compassion and a Truly Human Customer Experience
Kustomer
JUNE 12, 2020
Imagine the cashier wearing a contagious smile, or the support e-mail which asks how you and your family are doing? Treating your customers with compassion and good old fashioned kindness are now must-haves, not should-haves. The exact same logic is fundamental in how you support your front line support agents.
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