Customer Service Customer Service Strategies Customer Service Training Rewards Programs 
ShepHyken
JANUARY 26, 2022
He was emailing everyone who is a member of the MyWalgreens rewards program. You must analyze it, use it, make changes with it, and once you have done that, you should communicate with your customers that because of them, change is happening. You must let your customers know you are listening to them! .
ShepHyken
MAY 30, 2022
Each week I read many customer service and customer experience articles from various resources. This is Where Rewards Programs Lose Most of Their Members by Jenn McMillen. Yet 44% of companies say they’re more keenly focused on customer acquisition and just 16% on retention. Here are three ways to adjust.
Expert insights. Personalized for you.
124 
Let's personalize your content