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This is What Exceptional Customer Service Looks Like In 2018

Comm100

In other words, why invest in chasing after customer expectations when you could be shaping those expectations yourself? This blog post is not about the top customer service trends to watch out for in 2018. What we have compiled here is a list of today’s industry-leading customer service examples.

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10 Tips to Write Customer Service Emails That Win Loyalty

CSM Magazine

That’s why it’s important to nail your customer service emails. Customer service can make or break your chance to convert a prospect into a loyal customer. Check out our blueprint for becoming a customer service rockstar for more on this.

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Voice of Customer Analytics: What, Why, and How to Do It

Lumoa

There’s also a free space for customers to leave their own suggestions at the bottom. You can collect VoC data through surveys like Capital Bank’s, social media monitoring, customer service interactions, or other qualitative sources. How can I improve customer experience? How do I convert more leads into sales?