CSM Magazine

JANUARY 4, 2023

The only caveat is that your reps must be well-versed in the latest tools and technologies to guarantee your customers get the best experience possible. One such tool that’s currently turning heads in customer service circles is QR codes. Will it be used to redirect customers to a website or store?

Customer Experience 52

Customer Experience How To Trends Tools 52

Storyminers

JULY 6, 2020

That’s why we feel compelled to introduce our readers to a larger scope of people wo inspire a world of excellent customer experience. We documented why we chose each of these customer service leaders in detail along with where to follow them on social media below. Adam Toporek.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

That’s why we feel compelled to introduce our readers to a larger scope of people wo inspire a world of excellent customer experience. We documented why we chose each of these customer service leaders in detail along with where to follow them on social media below. Adam Toporek.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

CSM Magazine

FEBRUARY 21, 2022

Connecting all the touchpoints and building an omnichannel customer experience can enhance your customer’s interaction with your company. In turn, it can help in boosting sales, drive customer retention and assist your customer support team.

Omni-Channel 52

Omni-Channel Self Service Tools Customer Experience 52