Customer Service Representative Customer Service Strategies Loyalty Programs Reference 
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JUNE 30, 2020
To help you understand this essence and develop better customer service strategies, we’ve curated a list of some of the best customer service books below. These books can help you: Work towards better leadership strategies. Create a positive customer-centric culture amidst the support team.
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MAY 13, 2020
Marketers and customer support experts are always talking about the increasing role of personalization in customer service. But what is personalized customer service? Personalization refers to the process of altering a product or service to meet the needs and wishes of an individual.
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ProProfs Chat
MAY 13, 2020
Marketers and customer support experts are always talking about the increasing role of personalization in customer service. But what is personalized customer service? Personalization refers to the process of altering a product or service to meet the needs and wishes of an individual.
Comm100
JUNE 13, 2018
Fifty-nine percent of consumers report using loyalty rewards when holiday shopping, meaning that setting up a loyalty program with reward redemption reminders can be an effective marketing strategy for the shopping season. This could include in-house customer service representatives, or remote live chat agents.
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