How to use customer service training videos to improve your business
ViiBE Blog
APRIL 7, 2021
How do you teach good customer service? One-on-one training or small seminars are difficult to scale up if a company expands quickly and knowledge management can suffer if a knowledgeable employee leaves the company. Skip ahead to the one-minute mark for the breakdown of his A-P-P-L-E acronym. Some more basics. John Boccuzzi Jr.
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