Remove Customer Satisfaction Remove e-support Remove Seminar Remove Survey
article thumbnail

How to use customer service training videos to improve your business

ViiBE Blog

How do you teach good customer service? One-on-one training or small seminars are difficult to scale up if a company expands quickly and knowledge management can suffer if a knowledgeable employee leaves the company. Skip ahead to the one-minute mark for the breakdown of his A-P-P-L-E acronym. Some more basics. John Boccuzzi Jr.

article thumbnail

How to use customer service training videos to improve your business

ViiBE Blog

How do you teach good customer service? One-on-one training or small seminars are difficult to scale up if a company expands quickly and knowledge management can suffer if a knowledgeable employee leaves the company. Skip ahead to the one-minute mark for the breakdown of his A-P-P-L-E acronym. Some more basics. John Boccuzzi Jr.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Improve Employee Experience: 30+ Best Practices

ProProfs Chat

Increase Customer Satisfaction: Engaged employees are more productive and organized in their work. They engage with the customers more actively and solve their queries. Hence, your happy customers talk good about you, leading to an increase in your brand image. Read more: How to Use e-Learning for Employee Onboarding.

article thumbnail

Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. At Netomi, we deeply care about improving the customer experience. Flavio Martins.

article thumbnail

Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. At Netomi, we deeply care about improving the customer experience. Flavio Martins.