The Five “Loyalty Truths” Underpinning Our Status as a Loyalty Leader
PK
JULY 15, 2019
This recognition comes after nearly 10 years of focused specialization by the Lenati team, partnering with leading companies across industries to evolve methods in customer retention and loyalty. 2 Loyalty = Outcome; Member Experience > “Loyalty Program”. can be the downfall of an otherwise good program design. #3
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