Smiley Terminal: How to Use It to Gain Customer Insights Onsite
SurveySparrow
APRIL 21, 2022
E-commerce is booming, but it lacks the gratification of in-person shopping for many. Public Transport (trains, metro stations, buses, rental bikes, ferries, airports). So, why don’t more people use public transport? One reason is that the end-to-end customer experience is not viewed as a priority yet.
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