Totango

JANUARY 22, 2018

By way of personal interests, she has traveled to all 7 continents and is a passionate member of the TEDx organization in San Francisco. VP, Global Head Digital Customer Engagement. She has successfully designed and implemented customer-focused initiatives and creative customer engagement programs across multiple sectors of technology.

Customer Success 77

Customer Success Meeting Lifetime Customer Consulting 77

Totango

JANUARY 22, 2018

By way of personal interests, she has traveled to all 7 continents and is a passionate member of the TEDx organization in San Francisco. VP, Global Head Digital Customer Engagement. She has successfully designed and implemented customer-focused initiatives and creative customer engagement programs across multiple sectors of technology.

Customer Success 48

Customer Success Meeting Lifetime Customer Consulting 48

SurveySensum

JULY 14, 2020

He is an author of Moments of Magic®, The Loyal Customer, The Cult of the Customer, The Amazement Revolution, Amaze Every Customer Every Time, Be Amazing or Go Home, and The Convenience Revolution and a creator of a customer service training program, Customer Focus , aiming to help clients build a customer service culture and loyalty mindset.

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132