5 Top Customer Service Articles For the Week of November 21, 2016
ShepHyken
NOVEMBER 21, 2016
Read this report to get a better understanding of the importance of using social media as a way to connect with your customers. The NPS Handbook to Analyze the Drivers of Loyalty by CustomerGauge. CustomerGauge) A unique attribute of Net Promoter is the simplicity; everyone understands the concept and how to calculate the score.
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